Does the Hornsby Bend population estimate prove that my firm will receive leads?+
No. The 2020–2024 ACS 5-year estimate for Hornsby Bend CDP is 12,367, with a margin of error of 1,661. It establishes a population estimate and geographic context only; it does not prove legal demand, search volume, competition, leads, cases or revenue.
What does Bosseo say the ROI Dashboard tracks?+
The public product page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, reviews and trends over time. Review the exact scope and definitions for your firm during the consultation.
Can I treat a ranking or AI citation as a client?+
No. A ranking, SERP feature or AI citation is a visibility signal. The dashboard description separately discusses calls, forms, intakes and lead classifications. Your firm should define the downstream event that qualifies as a consultation or matter using its own records.
Can the dashboard show where a lead came from?+
Bosseo’s public page says the Lead Attribution layer ties each lead to a channel and page and lists examples such as organic, Local Services Ads, news pages and AI referrals. Ask how multi-touch contacts, duplicate contacts and later matter status would be handled for your account.
Who should review recordings and transcripts?+
Your firm should decide that through a permissions review. The public page describes recorded calls and transcripts, but it does not establish your firm’s access configuration, retention terms or compliance responsibilities. Ask Bosseo to explain the available access model and document your chosen roles.
What should I ask about updates and missing data?+
Ask how often each metric refreshes, what “live” means for calls, forms, intakes and rankings, and how missing, delayed or duplicate records are identified. Also ask who investigates discrepancies and what recovery or integration responsibilities would sit with your firm.