What does Bosseo say Lead Attribution can show?+
Bosseo’s public page describes channel, referrer, landing page, device, session detail and attached intake answers. It also describes phone calls joining the journey and outcome tracking through consultation and signed case. Confirm applicability to your firm’s setup during a consultation.
Can I use this to compare Hewitt with McLennan County?+
You can make that a reporting question, but the geographic definitions must be agreed first. Hewitt is a city in McLennan County; those are not interchangeable labels. Ask how records would be assigned and reviewed without treating the city population as evidence of demand.
Does attribution guarantee leads or signed cases?+
No such result should be assumed. Attribution is intended to help review the source and outcome of inquiries. The available information does not establish future lead volume, signed matters, revenue, rankings or return on investment for your firm.
Will my intake team need to ask how a caller found us?+
Bosseo’s public page says its instrumentation is built and maintained without manual tagging and contrasts the service with relying on that question. Confirm what your team would still need to record, especially for calls, referrals, duplicate inquiries and unavailable source information.
Can phone calls be included?+
Bosseo states that calls can join the same journey record, including the transcript and case-type tag. Ask how that would work with your phone and intake arrangement, and how unconnected or incomplete call records would be handled.
How is this different from aggregate analytics?+
Bosseo describes Lead Attribution as connecting a specific lead’s journey with intake information and outcomes, rather than reviewing anonymous traffic only in aggregate. Confirm the fields, access rules and outcome definitions that would apply to your firm.