1. Start with the journey, not the client’s memory
A prospective client may visit a page, leave, return later and then call. Asking “How did you hear about us?” may not identify the landing page, referrer or earlier sessions. Bosseo’s public Lead Attribution description says its records can show channel, referrer, landing page, device and session detail, with intake answers attached. That distinction matters when your Henderson practice evaluates whether a local service page, organic visit, referral or paid source led to an inquiry. Henderson is a municipality in Rusk County; the record should preserve that geographic fact rather than treating every contact associated with the wider county as a Henderson-city contact.
Recommended approach
Review whether your current records retain the first meaningful source, later visits and the page that prompted contact. Decide how your firm distinguishes Henderson city from other Rusk County service areas before using local performance information in budget or staffing discussions.
