1. Replace “How did you hear about us?” with a fuller journey
A prospective client may visit a page, leave, return later and then call. A simple intake question records memory, not necessarily the sequence that preceded the inquiry. Bosseo’s public Lead Attribution page describes a record containing the channel, referrer, landing page, device, session detail and intake answers. It also describes calls joining the same journey. For a firm serving Gainesville and Cooke County, the useful decision is not whether every local resident behaves the same way; the population record cannot show that. The decision is whether your actual inquiry records contain enough context to compare the paths people take before contacting the firm.
Recommended approach
Ask to review how a Gainesville inquiry would be represented from first visit through contact. Confirm which fields are available, how calls are connected, and which events your team can inspect before treating the record as a basis for budget decisions.
