1. Define the geographic view before reviewing performance
Your firm may discuss Forest Hill, Tarrant County, the wider Texas market or a metropolitan area, but those are not interchangeable reporting scopes. Forest Hill is a city in Tarrant County; the Census population figure applies to the municipality, not to every household, individual or legal-service prospect in the county. Bosseo’s public ROI Dashboard text says rankings can be tracked for service-and-city targets and that city data can inform decisions. That makes geographic definition an early implementation question. Ask which city names, service terms and broader areas will appear in the dashboard, and whether the view separates Forest Hill from county-level activity. Do not treat the city’s population estimate as a forecast of calls or cases.
Recommended approach
Bring a written list of the locations your firm actually serves. During the review, ask Bosseo to distinguish Forest Hill reporting from Tarrant County reporting and to identify any broader geographic scope under consideration. Record which geography applies to each ranking, call, lead and matter field.
