What does Lead Attribution show for an inquiry?+
Bosseo’s public product page describes a journey record containing the channel, referrer, landing page, device, session detail and attached intake answers. It also describes outcome tracking through consultation and signed case. Ask during consultation which fields apply to your firm’s actual contact paths.
Can attribution include phone calls?+
Bosseo states that phone calls can join the same journey record, including the transcript, case-type tag and web journey that produced the call. Confirm the details of the call path and the information your firm wants to retain before deciding on scope.
Does Forest Hill’s population prove that attribution is needed?+
No. Forest Hill’s 2020–2024 ACS 5-year population estimate is 14,062, with a margin of error of 29. The figure identifies the municipality’s population context; it does not prove legal demand, search volume, competition, lead volume or revenue.
Will attribution tell us which marketing channel produced a signed case?+
Bosseo says the product tracks outcomes to signed case and rolls information up by channel, case type and page. Whether a particular case can be traced depends on the available journey and outcome records, so ask how incomplete or disconnected records are treated.
Do we need to change how our intake team asks about source?+
Bosseo’s public page says attribution runs behind the scenes and does not require staff to use “how did you hear about us?” scripts or UTM spreadsheets. Your firm should still review its intake fields, access rules and outcome definitions so the reporting matches how you actually qualify matters.
How is this different from aggregate analytics?+
Bosseo describes Lead Attribution as connecting a specific journey to a lead’s intake information and later outcome, rather than showing only anonymous traffic in aggregate. During the consultation, compare that proposed record with the reports your firm currently uses and identify the decisions the difference would support.