1. Define what “ROI” means for a Fairview-serving firm
A dashboard can only answer a business question when the firm first defines the terms. Bosseo’s public ROI Dashboard page describes rankings, calls, leads, case types, matters and revenue signals in one view. It also describes leads as contacts classified by case type and separates potential new clients, current clients and other contacts. Those labels are useful starting points, but your firm still needs to decide what qualifies as a matter, signed case or revenue event. Fairview’s relationship to Collin County matters here: a location label should distinguish Fairview from countywide service and from other areas your firm serves. A population estimate for the municipality cannot establish how many people need legal help or how many will contact a firm.
Recommended approach
Ask Bosseo to map every dashboard label to a written firm definition. Review whether Fairview, Collin County and broader service areas appear as separate dimensions, and decide which event moves a record from inquiry to qualified lead, matter and collected revenue.
