What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public product page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, summaries, case-type tags, forms, video intakes, source attribution, review information, trends and revenue signals. Ask which items apply to your proposed scope.
Can the dashboard prove that an Ennis ranking produced a retained case?+
A ranking alone cannot prove that outcome. Ask how the proposed setup would connect a source or page to a contact, how the contact would be classified and how your firm would confirm an accepted or retained matter. Keep those stages separate in your review.
Does the Ennis population estimate show how many legal leads my firm can expect?+
No. The Census estimate describes Ennis’s population for the 2020–2024 ACS five-year period. It does not establish demand, competition, search volume, leads, cases or revenue.
Who should be allowed to see dashboard information?+
That depends on your firm’s responsibilities and policies. Bosseo’s public page says partners, office managers and intake leads can receive access. Ask about roles, transcript and recording visibility, access removal and the treatment of sensitive fields before implementation.
How should our firm handle a misclassified call?+
Ask Bosseo to demonstrate the correction process and identify who owns review. Your firm should agree in advance on classifications such as Potential New Client, Current Client and Other, then check the underlying conversation when a number affects a decision.
Is a live dashboard a substitute for internal matter records?+
Do not assume that it is. Use the dashboard to review the measurements included in the agreed scope, and use your firm’s matter and financial records to confirm legal-service outcomes. Ask Bosseo where the dashboard ends and your internal records begin.