Start with the process your Dayton firm can describe precisely
A custom build should begin with a process, not a feature list. Write down what happens when a new inquiry arrives, a client requests an update, a referral is recorded or a document is collected. Note where a person re-enters information, checks a shared inbox, updates a spreadsheet or waits for another team member. Bosseo describes custom software for tools such as client portals, intake tools and internal dashboards, and says its team designs around a firm’s workflow. Dayton’s municipal geography matters here because a city population estimate cannot tell you which workflow is costly inside your office. Your own observations are the appropriate starting evidence.
Recommended approach
Choose one recurring bottleneck for the first conversation. Describe the trigger, the people involved, the decisions they make, the records they update and the point at which work stalls. Treat any proposed feature as a response to that documented process.
