What does Bosseo’s Reputation & Reviews service publicly describe?+
Bosseo describes review campaigns to past satisfied clients, automated requests to new clients, professional responses to reviews, a negative-review protocol and dashboard reporting for review counts, ratings and trends. The exact scope for a particular firm should be confirmed in consultation.
Can a Cuero firm ask former clients for reviews?+
Bosseo’s public page describes asking real past clients and new clients for reviews. Your firm should decide which clients and matters are appropriate, follow applicable professional obligations and avoid fake, purchased or incentivized reviews.
Will the service guarantee higher Google rankings or more calls?+
No performance conclusion should be assumed from a review program. Bosseo’s page discusses local map visibility and Local Services Ads, while Google states that automation does not guarantee crawling, indexing or search visibility. Rankings, calls and retained matters should be measured separately.
Can the firm approve responses before they are posted?+
Bosseo’s public page says sensitive reviews can be flagged for approval and that the firm can review or adjust tone. Confirm the approval workflow, exclusions and authority levels during the consultation.
Should every review response mention Cuero or DeWitt County?+
No. Geographic references should be accurate and useful, not inserted mechanically. A response should prioritize professionalism and confidentiality; the firm’s broader service-area description can be reviewed separately.
How should we judge whether the program is working?+
Agree on definitions for a review, inquiry, qualified inquiry, consultation and retained matter. Review those events separately, along with geographic and practice-area relevance. Do not treat Cuero’s population estimate or a change in review count as proof of demand or revenue.