What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, summaries, lead classifications, case types, forms, video intakes, source attribution, review growth and trends over time.
Can it show Corsicana separately from Navarro County?+
The public page says the dashboard can show city data, but it does not establish a specific Corsicana or Navarro County configuration. Ask Bosseo to confirm the geographic fields, naming and reporting scope your firm would receive.
What should our firm define before using lead totals?+
Define Potential New Client, Current Client and Other, along with case types, duplicate handling, spam treatment, consultation status, retained matter status and any revenue event you intend to review.
Does a live dashboard guarantee search visibility or revenue?+
No. The public information describes measurement and attribution capabilities, not a guaranteed business outcome. Search visibility, calls, matters and revenue should be evaluated as observed results under agreed definitions.
Who should have access to the dashboard?+
Choose access based on your firm’s roles. Bosseo’s page says partners, office managers and intake leads can have access, but your firm should confirm permissions, transcript visibility, user removal and recovery procedures.
What should we ask about missing or corrected records?+
Ask how the system handles unavailable calls, revised classifications, duplicate contacts, retention, exports, backups and recovery. The public page does not state uptime, recovery targets or retention terms, so obtain those answers directly.