Does Bosseo create reviews for a law firm?+
No. The public service description says requests are directed to real clients and that Bosseo does not buy, fake or incentivize reviews. The firm should still approve appropriate client and matter rules before using any request process.
Can the service cover Corpus Christi and nearby counties?+
The consultation can examine the firm’s actual geographic coverage. Corpus Christi is a municipality, and the Census record identifies relationships with Aransas, Kleberg, Nueces and San Patricio counties. That relationship does not mean the firm serves every county, so coverage should be confirmed rather than assumed.
Can the firm approve sensitive requests or responses?+
The Bosseo page says timing rules and triggers can be set with the firm, clients or matters can be excluded, and sensitive reviews can be flagged for approval before a response. Confirm the exact approval arrangement and exclusions during the consultation.
Will more reviews guarantee higher rankings or more calls?+
No guarantee should be assumed. Bosseo describes review activity as relevant to local-map and Local Services Ads considerations, while Google states that automation does not guarantee crawling, indexing or search visibility. Review activity and qualified inquiries should be measured separately.
What should a negative-review response include?+
A response should be calm, professional and careful not to disclose confidential information. Bosseo describes a public response, an offer to continue privately and a possible removal request when a review violates Google policies. The firm should establish its own approval and escalation rules.
What should we bring to the consultation?+
Bring the Google Business Profile details, current review and response practices, service-area information, matter-stage communication rules, excluded matter categories and the firm’s preferred definition of a qualified inquiry. If available, bring records that distinguish inquiries from retained matters.