What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, case-type tags, lead classifications, forms, video intakes, source attribution, reviews and trends. Review the exact scope and definitions with Bosseo.
Can the dashboard prove demand for College Station legal services?+
No. College Station’s Census population estimate is geographic context only and does not prove demand, search volume, competition, leads, cases or revenue. A dashboard can organize observed activity; it cannot turn population into a forecast.
How should our firm define a lead?+
Start by separating a contact, Potential New Client, Current Client, Other, signed matter and revenue. Bosseo’s page describes those lead classifications, but your firm should confirm the rules, correction process and treatment of duplicates or spam.
Does a live dashboard mean every number updates instantly?+
Bosseo says calls, forms and intakes appear as they happen and rankings refresh on their tracking cycle. Ask which metrics are continuous, which are scheduled, what timestamps are shown and how delays or unavailable data are displayed.
Who should have access to calls and transcripts?+
Give access only to roles that need it, such as designated partners, office managers or intake personnel. Bosseo’s public page says multiple team members can receive access, but confirm role controls, removal procedures, retention and applicable data-handling terms.
Can we use the dashboard to decide where to spend next?+
It may inform that discussion if the firm first confirms attribution, case-type definitions, matter status and revenue meaning. Do not treat rankings, calls or a displayed value as proof of future performance. Review the underlying records and uncertainty before acting.