What kinds of tools can Bosseo build for a law firm?+
Bosseo’s public Custom Software page describes client status portals, intake tools, internal dashboards, referral trackers, document intake flows, calculators and tools that connect systems. Whether a particular build is suitable depends on your workflow, data and systems.
Do we need to write a technical requirements document first?+
Bosseo says the conversation can begin with a plain-English description of the bottleneck and that its team asks the questions needed to shape the build. You should still bring enough detail to explain the current workflow, records, users and exceptions.
Can the tool connect to our existing software?+
Bosseo describes connections with a firm’s website, intake, dashboard, CRM, case-management and marketing systems. The public page does not confirm every product or connection, so your specific systems and data flows must be reviewed before the scope is approved.
How should we evaluate permissions and confidential information?+
Ask for a firm-specific review of roles, access changes, administrative controls, backups, restoration, retention and incident handling. Bosseo describes hosting, monitoring, backups and security, but the public page does not provide every control for every possible build.
What happens after the tool is launched?+
Bosseo describes hosting and maintenance by its team, including updates, fixes, improvements, onboarding and iteration. Confirm the support route, change boundaries, data access and responsibilities for your proposed tool before proceeding.
How do we know whether custom software is worth considering?+
Compare the cost and risk of the current bottleneck with the scope of a focused build. Custom software may merit review when a repeated process does not fit available tools, but Bosseo’s consultation may also determine that an existing product or process change is more appropriate.