1. Start with the service area you actually accept
Camp Swift is a census-designated place in Bastrop County, Texas. That relationship matters when you define the intake boundary: a visitor may identify with Camp Swift, while your firm may serve a wider or narrower area. Population data does not establish legal demand, but it does identify the community named in this page’s service intent. Video Intake should therefore ask or establish the geographic facts your firm uses when deciding whether an inquiry belongs in its queue. Do not use the Camp Swift population estimate as a forecast of leads or matters. Decide whether location is a threshold question, a routing field or simply information for the first consultation.
Recommended approach
Review the counties, cities and service boundaries your firm accepts before choosing the geographic questions in the flow. Make the response path clear for an inquiry that identifies Camp Swift but falls outside your firm’s actual scope. Keep the geographic decision separate from legal fit and urgency.
