What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, transcripts, case-type tags, forms, video intakes, source attribution, reviews, trends and revenue signals. The exact scope for your firm should be confirmed in consultation.
Can the dashboard prove demand for Camp Swift?+
No. The Census population estimate for Camp Swift is geographic context only. It does not prove search demand, competition, legal need, leads, cases or revenue. The dashboard should be evaluated using your firm’s defined measurements and actual records.
Can I assume every call is a new lead?+
No. Bosseo’s page describes separate classifications for Potential New Client, Current Client and Other. Your firm should review the classification rules and decide how corrections, spam and duplicate contacts are treated.
Does the public description confirm an integration with my case-management system?+
No. The public description mentions forms, video intakes, Lead Attribution and Automation, but it does not identify every supported system or connector. Provide Bosseo with your required systems and ask what is supported, manual or outside the stated scope.
What should we ask about access to call recordings and transcripts?+
Ask which user roles can view recordings and transcripts, who can change classifications, how access is removed, how long information is retained and how corrections or recovery are handled. The public page describes these data types but does not state your firm’s governance terms.
How do we decide whether the dashboard is ready for our firm?+
Set acceptance criteria around geographic labels, lead definitions, case-type reconciliation, source traceability, permissions, recovery questions and the specific partner decisions the dashboard must support. Treat unconfirmed capabilities as open questions.