Start with the bottleneck, not a feature list
Bosseo describes custom software as a way to build around a firm’s workflow rather than force the firm into an off-the-shelf process. Its public examples include client portals, intake tools and internal dashboards. That framing matters because a law firm can describe a problem without already knowing the technical solution. “We re-enter information” is a workflow issue; it is not yet a specification. Burnet city is recorded as a municipality in Burnet County, Texas, with a 2020–2024 ACS 5-year population estimate of 6,732 and a margin of error of 33. That is geographic context, not evidence of software demand, case volume or revenue.
Recommended approach
Before booking, document one process from trigger to completion. Record who performs each step, where information is entered, which handoffs create delay or duplication, and what a successful outcome would look like. Keep the initial scope narrow enough that the firm can decide whether the tool solved the stated problem.
