1. Set the intake boundary before choosing questions
Bosseo describes Video Intake as a guided survey that qualifies inquiries by case type, urgency and fit. The flow can be organized around a firm’s practice areas, rather than presenting every visitor with the same open-ended form. Your first decision is therefore operational: which matters should receive a path, which information is necessary for an initial review, and which situations require a different response? Bee Cave is in Travis County, so your geographic screening should reflect the areas your firm actually serves—not a broader service area inferred from the city’s population record.
Recommended approach
List the practice areas and geographic limits you want the consultation to examine. Ask Bosseo to show how each path distinguishes an appropriate inquiry from one that needs a different response. Do not treat the Bee Cave population estimate as a reason to add staffing, expand practice areas or assume demand.
