1. Make the first website question easier to answer
A visitor who is unsure whether they have a case may not know what to write in a paragraph box. Bosseo describes Video Intake as a guided survey delivered through video, with one question at a time and paths organized by case type. That gives your Alvin-facing website a specific response path instead of asking every person to compose the same open-ended message. The local decision is geographic scope: if your firm serves Alvin within Brazoria County, the opening experience should make that service area clear without implying that every person in the municipality is a prospective client.
Recommended approach
Review the current form and identify where a visitor must explain legal facts without guidance. Decide which service-area question belongs in the flow, what the visitor should see if the matter is outside your scope, and whether the call to action should invite a case review rather than promise representation.
