1. Define what “ROI” means for your Allen practice
Bosseo describes the ROI Dashboard as a single view for rankings, SERP features, AI citations, calls, leads, case types, forms, intakes, source attribution, reviews, retainers and revenue signals. That breadth makes definitions important. A family-law inquiry, a current-client call and a vendor call should not automatically have the same business meaning. The public product page says contacts can be classified as Potential New Client, Current Client or Other, and leads can be tagged by case type. Your firm should decide which classifications are meaningful for its Allen and Collin County service area, rather than treating the city’s population estimate as a forecast of matters.
Recommended approach
Ask Bosseo to show the field definitions and the path from a contact to a qualified lead, signed matter and revenue entry. Document which events are measured, which are manually confirmed and which remain outside the dashboard. Use that definition sheet as the acceptance standard before relying on ROI views.
