1. Define what counts as a qualified inquiry
Addison is a municipality in Dallas County, Texas. The 2020–2024 ACS five-year estimate records 17,290 residents, with a margin of error of 42. Decide which answers distinguish a potentially serviceable matter from an inquiry that needs referral, conflict review, more information, or no further action.
Recommended approach
List the qualification fields your team already uses for Addison inquiries. Review practice area, matter description, location, urgency, conflict status, consultation status, and disposition as applicable to your firm. Then ask whether those answers can be connected to the visitor journey without requiring staff to reconstruct the source later.
