What kinds of custom software can Bosseo build for a law firm?+
Bosseo describes client status portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document-intake flows, calculators and integrations between existing systems. The consultation should determine whether your specific request is suitable and what its scope includes.
Do we need a technical requirements document before contacting Bosseo?+
Bosseo says you can describe the annoyance in plain English and that its team asks the questions needed to scope the build. You should still bring examples of the current workflow, records involved, users, permissions and exceptions.
Can the tool connect to our current systems?+
Bosseo describes connected tools that plug into a firm’s website, intake and dashboard, and it mentions CRM, case-management and marketing connections. Your actual systems, data mappings, permissions and connection method must be reviewed and confirmed before inclusion in scope.
How should we evaluate hosting and backups?+
Bosseo says it hosts custom tools on dedicated servers and describes monitoring, backups and maintenance. Ask for the proposed build’s backup, restoration, security, outage and maintenance details. The public page does not state a universal uptime or recovery guarantee.
How do we know whether staff will use the tool?+
Make adoption a testable design requirement. Have the staff who perform the task review the working version, test normal and exception cases, complete onboarding and identify steps that add work instead of removing it.
What should we bring to a custom-software consultation?+
Bring the most persistent manual task, a simple system map, representative workflow steps, user roles, access concerns, integration questions and a definition of what successful operation must look like.