What is the ROI Dashboard intended to show?+
Bosseo’s public product text describes a live view of keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case types, source information, reviews and trends. The consultation should confirm which views and fields apply to your firm.
Can it separate Sweetwater from the surrounding counties?+
The public description mentions city data, but it does not publish a complete geographic configuration. Ask Bosseo to show how Sweetwater city would be distinguished from McMinn County, Monroe County and any broader Tennessee coverage before relying on a comparison.
Does every call count as a lead?+
Not necessarily. Bosseo’s page describes separate classifications for Potential New Client, Current Client and Other. Ask how your firm’s rules will handle spam, existing clients, duplicate contacts, irrelevant matters and inquiries outside your practice areas.
Can the dashboard prove that marketing produced revenue?+
The public page says leads and matters by case type can tie back to revenue-related reporting, but attribution and matter definitions must be confirmed. A contact, source or ranking does not automatically prove a signed case or revenue outcome.
Who can access recordings and transcripts?+
Bosseo’s public text says firms can provide access to partners, office managers and intake leads, and says the firm and the Bosseo team running the account can see the data. Ask for the detailed permissions model, removal process and treatment of recordings and transcripts.
Does the dashboard guarantee search visibility?+
No conclusion about future crawling, indexing, rankings or visibility should be drawn from the dashboard alone. Bosseo’s public page describes tracking and reporting; it does not make the dashboard itself proof of future search performance.