Start with the workflow, not the feature list
Soddy-Daisy is recorded by the U.S. Census Bureau as a municipality in Hamilton County, Tennessee, with a 2020–2024 ACS five-year population estimate of 13,231 and a margin of error of 28. For your firm, the stronger starting point is an observable workflow: a lead waits in a shared inbox, an intake is entered more than once, or staff answer a recurring case-status question. Bosseo says its team begins with the bottleneck and designs a tool around how the firm works.
Recommended approach
Bring one process that can be described in plain language. Map who starts it, which information is collected, where it is re-entered, who can change it and what counts as completion. Do not approve a build merely because a feature sounds useful.
