What does the ROI Dashboard claim to show?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, transcripts, case-type tags, lead classifications, forms, video intakes, source attribution, reviews, trends and revenue-related signals. Ask which elements would apply to your firm and how each is defined.
Can it prove that Rockwood searches produced a retained case?+
Do not assume that it can. A ranking, call or lead is not automatically a matter or revenue event. Ask how location, source, intake, matter and revenue fields are connected, which steps require firm input, and how uncertain records are handled.
Should Rockwood and Roane County be measured separately?+
That depends on your service area and decision. Rockwood is a municipality in Roane County, so the labels describe different geographic scopes. Ask for separate views when combining them would obscure where an inquiry or matter was associated.
How often does the information update?+
Bosseo’s public page says calls, forms and intakes appear as they happen and rankings refresh on their tracking cycle. Ask what that cycle is for the measures you will use and how delays or unavailable data are shown.
Who should receive access?+
Bosseo’s page says partners, office managers and intake leads can have access. Your firm should decide access by role and sensitivity, especially for recordings, transcripts, intake details and revenue-related information. Ask how permissions are granted, changed and removed.
Does the dashboard guarantee search visibility or revenue?+
No conclusion like that should be drawn from a dashboard. Use the consultation to evaluate measurement quality and decision support, not to assume future rankings, leads, matters or revenue.