What does the ROI Dashboard say it tracks?+
Bosseo’s public product text describes live keyword rankings, Top 3 and Top 10 coverage, SERP features, AI citations, inbound calls, recordings, transcripts, case-type tags, lead classifications, forms, video intakes, source attribution, reviews and trends over time.
Can it show activity associated with Powell?+
The public description says the dashboard tracks service-and-city targets and city data. In consultation, ask Bosseo to show how Powell and Knox County would be labeled and separated from any broader Tennessee targets. A geographic label does not prove demand or revenue.
Does a dashboard lead equal a signed case?+
No such assumption should be made. The public text describes lead classifications and case-type breakdowns, while also describing retainers and revenue as part of the broader view. Agree with Bosseo and your firm on the evidence required to connect a contact to a matter and revenue event.
How often does the information update?+
Bosseo says calls, forms and intakes appear as they happen and that rankings refresh on their tracking cycle. Ask for the applicable refresh behavior, handling of delays and correction process for each data category before relying on it for time-sensitive decisions.
Who should have access?+
Bosseo’s public page says partners, office managers and intake leads can receive access. Your firm should still decide role by role who may view calls, transcripts, leads, revenue-related information and administrative settings.
Does Bosseo guarantee search visibility or revenue?+
The dashboard page describes measurement and includes marketing claims elsewhere on the public page, but a dashboard cannot by itself establish future rankings, leads, cases or revenue. Ask for measurement definitions and acceptance criteria rather than relying on a guarantee.