Define what a Powell lead means before you count one
The public ROI Dashboard description says contacts can be classified as Potential New Client, Current Client or Other, with leads tagged by case type. That distinction matters in Powell and Knox County because a call from someone outside your intended service area, an existing client question and a new matter inquiry should not automatically carry the same business meaning. The dashboard may display a count, but your firm still needs a written definition of what qualifies as a lead, matter or signed case. The Powell population estimate does not establish how many people need legal help or how many contacts you should expect.
Recommended approach
Ask Bosseo to walk through the proposed classification rules using your practice areas and service geography. Decide whether county, city, service area, case type and client status must be recorded separately. Treat any example figures in a demonstration as illustrative, not as a forecast for Powell.
