What does the ROI Dashboard show?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, review activity and trends over time. Confirm the exact scope and definitions for your firm during the consultation.
Can it separate Munford from Tipton County reporting?+
That should be treated as a geographic-definition question. Munford is a municipality in Tipton County, and the two labels should not be assumed to mean the same market. Ask how city, county and broader Tennessee records are labeled and reported before relying on a comparison.
Does a call automatically count as a lead?+
No conclusion should be made without the agreed classification. Bosseo describes separate categories for Potential New Client, Current Client and Other, plus case-type tagging. Ask how ambiguous, duplicate, spam and incomplete contacts are handled.
Can our team access the dashboard?+
Bosseo’s public page says firms receive a URL and login and can provide access to partners, office managers and intake leads. Confirm the available permission levels, transcript access, user removal and correction authority for your team.
What should we ask about integrations?+
List the systems and Bosseo services you want included, then request confirmation of each connection, required permissions, data fields, failure handling and acceptance test. Do not assume that an existing phone, intake, case-management or advertising system connects merely because the dashboard displays related categories.
Is the dashboard enough to prove marketing ROI?+
It can organize the measures Bosseo describes, but the firm still needs agreed definitions and reconciliation with its own intake and matter records. Rankings, calls or leads alone do not establish signed cases or revenue. Ask how the data is tied to the firm’s definition of a matter and how disputed records are resolved.