What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page describes client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document collection tools, calculators and connections between existing systems. Whether a particular request is suitable requires a consultation.
Do we need a requirements document before contacting Bosseo?+
Bosseo says a firm can begin by describing the annoyance in plain language rather than preparing a formal specification. You should still bring the current workflow, systems, user roles and desired acceptance checks so the discussion is concrete.
Can a custom tool connect to our existing systems?+
Bosseo describes connected tools that work with a firm’s website, intake, dashboard, CRM, case-management and marketing systems. The actual systems, permissions, data fields and connection method for your firm must be reviewed before they are treated as included.
Who hosts and maintains the software?+
Bosseo states that it hosts, monitors, backs up and maintains the custom tools it builds on its managed infrastructure. Ask during the consultation about recovery, access, maintenance responsibilities and the specific arrangement for your proposed tool.
How should our firm decide between custom and off-the-shelf software?+
Choose custom only if the current workflow has a material bottleneck that an existing product or process change does not address adequately. Compare the options using data requirements, permissions, integrations, recovery, staff adoption and acceptance criteria.
Will custom software improve search visibility or bring in cases?+
A custom tool is an operational product, not a guarantee of crawling, indexing, search visibility, leads or case outcomes. Google states that automation does not guarantee crawling, indexing or search visibility. Discuss operational goals separately from marketing measurement.