What does the ROI Dashboard publicly say it tracks?+
Bosseo’s public product page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, classifications, case types, forms, video intakes, source attribution, review data and trends. Ask which of these apply to your proposed scope and how each is defined.
Can it prove that Green Hill generated a signed case?+
The public page describes leads and matters being tied to case types and revenue signals, but your firm should confirm the exact matter and revenue fields, reconciliation method and evidence available. A contact or lead count should not automatically be treated as a signed case.
Can we separate Green Hill from Wilson County and Tennessee?+
Ask Bosseo how geographic targets and source records are labeled and filtered. Green Hill is a CDP recorded in Wilson County, Tennessee, but those geographic levels are not interchangeable and should be configured as separate reporting questions where needed.
How current is the information?+
Bosseo’s public page describes a live URL, continuously collected activity, calls and forms appearing as they happen, and rankings refreshing on their tracking cycle. Confirm the specific refresh behavior, delays, correction process and recovery expectations for each data type.
Who should receive access?+
The public page says access can be provided to partners, office managers and intake leads. Decide internally which roles need summary data, recordings, transcripts or more sensitive fields, then ask Bosseo what controls are available for granting, changing and removing access.
Is the dashboard a separate add-on?+
Bosseo’s public page says the live dashboard is included with the Bosseo ecosystem. Ask what is included in the specific arrangement under review and which related services, data sources or configuration decisions would be separate.