What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with paths organized around practice areas, and the completed inquiry is delivered to the firm with the answers attached.
Can a Dunlap firm use different questions for different practice areas?+
Bosseo’s public product page says each practice area can have its own qualification path. The firm still needs to decide which questions matter, which matters it accepts and how inquiries from Dunlap, Sequatchie County or other service areas are handled.
Does Video Intake decide whether the firm must accept a case?+
No such legal or professional judgment should be delegated to a label or automated path. The experience can organize information according to rules the firm establishes, but the firm must handle conflicts, engagement decisions, urgency and attorney review under its own procedures.
What should happen if a visitor cannot use video?+
Before adoption, ask Bosseo to demonstrate the experience and review an alternative contact route. Check captions, text, keyboard access, mobile behavior and the ability to restart. The firm should provide a usable way to contact it without assuming that every visitor can or will complete a video-guided flow.
Where do completed inquiries go?+
Bosseo’s public page says completed inquiries can be delivered with answers attached and describes delivery to an inbox, CRM and case-management system. Confirm the specific destination, access permissions, retention practices and any required configuration for your firm before making a decision.
How should a firm judge whether Video Intake fits?+
Judge it against the firm’s actual acceptance rules and review capacity. Look at completion quality, geographic eligibility, response time, practice-area fit, consultation decisions and accepted matters. Do not treat Dunlap’s population estimate as proof of demand, lead volume or expected revenue.
