What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law-firm website. A visitor answers questions one at a time, with the path organized around practice areas and intended to qualify the inquiry by case type, urgency and fit.
How is it different from a contact form?+
A contact form generally asks a visitor to enter contact details and describe the issue in a text field. Bosseo’s public description positions Video Intake as a video-guided, branching experience that captures answers through a structured path. Whether that is better for your firm should be judged by the questions, completion behavior and usefulness of the submissions.
Can a Tea law firm decide which matters the intake addresses?+
The public page says each practice area can have its own qualification path and that the survey can be weighted toward selected work. During a consultation, confirm how those choices would reflect your firm’s actual practice areas, geographic scope and review standards.
Does Video Intake make a legal decision about a visitor’s case?+
No public description should be treated as a substitute for attorney review, conflicts procedures or a firm’s decision about representation. The intake can organize information and support routing; your firm remains responsible for deciding how to respond.
Where do completed intakes go?+
Bosseo says completed inquiries can arrive with answers attached and describes delivery, routing and possible connections through its broader services. The exact destination and configuration for your firm should be confirmed before adoption, including how staff will receive and act on submissions.
What should we measure?+
Review starts, completions, incomplete paths, matter categories, geographic fit, response ownership and the action taken after submission. You may also choose a later outcome measure, but define it clearly and avoid treating population, completion counts or illustrative calculator assumptions as proof of demand or revenue.
