What does the ROI Dashboard publicly describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, review measures and trends over time. The consultation should establish which items apply to your proposed scope.
Can it separate Brandon from Minnehaha County or wider South Dakota activity?+
The public page refers to service-and-city targets, city data and geographic questions. Ask Bosseo to define how Brandon, Minnehaha County and broader South Dakota targets would be labeled and kept separate. The Census record identifies Brandon as a municipality in Minnehaha County; it does not establish marketing performance.
Does every contact count as a lead?+
No conclusion should be made without agreed definitions. The public page describes separate classifications for Potential New Client, Current Client and Other. Ask how your firm’s rules would handle unsuitable matters, spam, duplicates and ambiguous calls.
Can the dashboard prove that a marketing source produced revenue?+
The public page describes source attribution and leads or matters by case type. Whether a source can be connected to a matter or revenue depends on the agreed data path and your firm’s records. Ask which stages are measured, which are entered manually and what happens when records do not match.
Who should have access to call recordings and transcripts?+
Your firm should decide that before implementation. The public page describes recordings and transcripts and says approved firm users can have access. Ask about permission levels, credential handling, access removal and whether detailed call content can be restricted to appropriate users.
Does a live dashboard guarantee rankings, leads or revenue?+
No. A live view reports defined measurements; it does not guarantee future search visibility, inquiries, matters or revenue. Bosseo’s public page describes the dashboard and its intended visibility, while your consultation should establish scope, definitions and acceptance criteria.