What does Lead Attribution show for a lead?+
Bosseo’s public product page says it can show the channel, referrer, landing page, device, session detail and intake answers associated with a lead journey. It also describes calls joining the same journey record and outcome tracking through consultation and signed case.
Can it distinguish Walterboro from Colleton County?+
Bosseo describes geographic and journey reporting, but it does not state that a particular Walterboro or Colleton County setup is already configured. Ask Bosseo how your firm’s existing intake information would represent those geographic distinctions.
Do I need to change how my team asks where a caller came from?+
Bosseo says attribution runs behind the scenes and that no manual tagging or “how did you hear about us?” script is required. Your consultation should still address how incomplete intake information and staff-entered case outcomes will be handled.
Can phone calls be included?+
Yes. Bosseo’s public Lead Attribution page says phone calls can join the same journey record, including the transcript, case-type tag and web journey described there. Ask how your firm’s call records would be connected and reviewed.
How is this different from reviewing website analytics?+
Bosseo distinguishes attribution from aggregate analytics by describing a record that connects a specific journey with a lead, case type and intake answers. Ask for a product demonstration using the fields and outcomes your firm actually needs to evaluate.
Does attribution prove that a channel caused a signed case?+
No measurement system should be treated as proof beyond the data it records. Attribution can document the recorded path and outcome described by Bosseo, while your firm must decide how to interpret assisted visits, repeat sessions, referrals and incomplete records.