What can the ROI Dashboard show?+
Bosseo publicly describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, summaries, lead classifications, case types, forms, video intakes, source attribution and trends over time. The exact scope for your firm should be confirmed in consultation.
Can I treat Valley Falls as its own reporting area?+
You can ask Bosseo to review Valley Falls as a geographic target, but the firm should decide how it relates to Spartanburg County and wider South Carolina coverage. Valley Falls is recorded as a CDP in Spartanburg County; its population estimate does not establish demand or marketing performance.
Does the dashboard guarantee rankings, leads or revenue?+
No conclusion of that kind should be drawn from the dashboard. Bosseo describes measurement and attribution capabilities, while Google states that automated or scaled content does not guarantee crawling, indexing or search visibility. Review actual firm records before making revenue or matter claims.
What should count as a lead?+
Bosseo’s public description identifies Potential New Client, Current Client and Other classifications. Your firm should confirm how duplicates, spam, vendors, referrals and out-of-scope inquiries are handled, then compare those rules with your intake and matter records.
Who should have access to calls and transcripts?+
That is your firm’s decision. Limit access to roles that need it, confirm the applicable handling terms during consultation and establish a process for changing access when responsibilities change. Do not assume a particular permission, retention or security configuration without confirmation.
What should we ask during a Bosseo review?+
Ask how geographic labels, lead definitions, source attribution, case-type tags, delayed records, corrections, permissions and related services will be handled. Also ask which capabilities are included in the proposed scope and how your firm can compare dashboard entries with its own records.