What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers questions one at a time, with the flow organized around the firm’s practice areas and intended to capture information such as case type, urgency and fit.
Is Video Intake a replacement for a lawyer’s review?+
No conclusion about representation should be delegated to the intake alone. Use the experience to collect and organize information, then apply the firm’s approved human-review and escalation rules.
Can the flow address more than one practice area?+
Bosseo’s public product description says each practice area can have its own qualification path. Your firm should confirm the proposed matter categories, questions, weighting and routing during consultation.
Can a Sangaree visitor use another contact method?+
The public page describes Video Intake as a website experience, but it does not establish every alternative-contact configuration. Review the fallback path your firm wants for visitors who cannot or do not want to complete the video survey.
Where do completed intakes go?+
Bosseo says completed inquiries can arrive with answers attached and describes delivery to an inbox, CRM and case-management system when paired with Automation. Confirm the specific destination, connection and routing scope for your firm before relying on it.
How should our firm judge whether it is working?+
Review starts, completions, usable submissions, case-type distribution, ownership, response handling and later consultation status where you already keep those records. Do not treat Sangaree’s population estimate as evidence of demand or expected performance.