Start with the firm’s actual workflow
Bosseo describes Custom Software as software built around a firm’s workflow rather than an off-the-shelf product that nearly fits. Its public examples include client portals, intake tools and internal dashboards. The service page also describes discovery based on the bottleneck, a working version shown early, and refinement through feedback. That makes the first useful conversation operational, not geographic: identify who handles the task, where information is entered, which step stalls and what a finished result must do.
Recommended approach
Write down one sentence beginning with “someone at the firm has to manually…” Then add the systems, people and handoffs involved. A Sangaree-serving firm should also define whether the workflow applies to clients in Sangaree CDP, elsewhere in Berkeley County, or across a broader service area. The Census record identifies Sangaree as a CDP in Berkeley County; it does not establish case demand or a software requirement.
