What does the ROI Dashboard describe tracking?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review information and trends over time. The consultation should clarify which views apply to your firm and how each metric is defined.
Can the dashboard prove that a ranking produced a signed case?+
No conclusion like that should be assumed from a ranking alone. The dashboard description connects marketing signals with calls, leads and matters, but your firm should ask how a contact or matter is defined and how the relevant records are connected before using the data for ROI decisions.
Can our team review calls and transcripts?+
Bosseo’s public page describes recorded calls with transcripts and summaries attached, and says access can be provided to selected firm team members. Ask about permissions, retention, confidentiality and the exact level of access each role receives.
How should we handle Moncks Corner and Berkeley County in reporting?+
Treat them as distinct geographic questions unless your firm intentionally combines them for a specific decision. Moncks Corner is a municipality recorded in Berkeley County. Its population estimate does not establish demand, competition, leads or revenue.
How often does the information update?+
Bosseo describes calls, forms and intakes appearing continuously and rankings refreshing on their tracking cycle. Ask the team to explain the applicable tracking cycle, correction process and any limits that affect the information you review.
What should we ask about reliability before buying?+
Ask about access administration, uptime expectations, missing records, correction handling, backups, recovery and any written service commitments. The public description does not establish a particular uptime level, recovery time or local infrastructure presence.