1. Start with the journey, not the client’s memory
A Lake City inquiry may involve more than one visit before contact. Bosseo’s public Lead Attribution page describes tracking the channel, referrer, landing page, device and sessions before a person reaches out. It also describes attaching intake answers to the journey. That distinction matters when a prospective client remembers only “Google” but the record can show the page and channel associated with the contact. Check whether the firm can distinguish relevant local service-page journeys from other paths in the records it already receives.
Recommended approach
Ask Bosseo to demonstrate one complete journey using your firm’s intended intake path, with attention to how the geographic service area, case type and source would be reviewed together.
