What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, inbound calls, call transcripts, case-type classifications, forms, video intakes, source attribution, reviews and trends. Confirm the exact scope and definitions for your firm.
Can the dashboard report on Ladson separately from nearby areas?+
That is a geographic configuration question to review with Bosseo. Ladson is a CDP associated with Berkeley County and Charleston County, so your firm should decide whether Ladson, either county, a wider area or South Carolina is the appropriate reporting scope.
Does a call count prove that marketing produced a case?+
No. A call is not automatically a qualified lead, signed matter or revenue. The public page describes classifications and attribution; your firm should agree on the stages and rules used for its own decisions.
Can staff review call recordings and transcripts?+
Bosseo’s public page says counted calls have recordings and transcripts attached. Ask during the consultation who may access them, how permissions are managed and what review or retention rules apply to your firm.
Does Bosseo guarantee rankings or search visibility for Ladson?+
Do not treat the dashboard as a guarantee of crawling, indexing, rankings, leads or revenue. Bosseo describes tracking and visibility reporting, while Google states that automation does not guarantee crawling, indexing or search visibility.
What should we ask about integrations?+
Ask which systems or data connections are proposed, what is included, who owns each account, how failures are identified, how corrections are made and what recovery or export options exist. Bosseo describes automation, measurement and custom software services, but a specific integration should be confirmed directly.