What does Lead Attribution show for an inquiry?+
Bosseo’s public description says the record can include the channel, referrer, landing page, device, session detail and attached intake answers. Ask during the consultation how those fields would appear for your firm.
Can it distinguish Hollywood from Charleston County?+
That depends on how your firm records location and how the relevant pages and intake fields are configured. Hollywood is a municipality in Charleston County, so ask for a review that keeps those geographic concepts distinct where your decisions require it.
Does it include phone calls?+
Bosseo’s public page says phone calls can join the same journey record. Confirm how that would work with your phone and intake arrangements, including what call information and case-type information would be available.
Will attribution guarantee more leads or signed cases?+
No performance outcome should be assumed. Attribution is intended to improve visibility into journeys and outcomes; it does not establish demand, future search visibility, lead volume, revenue or signed matters for your firm.
Do we need to ask every caller how they heard about us?+
Bosseo describes attribution as operating behind the scenes rather than relying on a manually remembered source. Your firm should still confirm how staff will handle missing information, consent, corrections and qualification decisions.
How is this different from aggregate analytics?+
Bosseo describes Lead Attribution as connecting a specific journey with lead information and outcomes, rather than viewing anonymous traffic only in aggregate. Ask Bosseo to explain the records and reporting available for your firm.