What does Lead Attribution show for an individual inquiry?+
Bosseo says the record can include the channel, referrer, landing page, device, sessions before contact and intake answers. The public page also describes call and outcome connections. Ask in consultation which fields will be available for your firm and how incomplete records are handled.
Can it distinguish Hanahan from Berkeley County?+
Bosseo describes geographic page and journey reporting, but it does not state a universal geographic classification rule. Ask Bosseo how your firm’s definitions for Hanahan, Berkeley County and the wider South Carolina service area would be represented.
Does attribution prove that a marketing channel caused a signed case?+
It can connect the recorded journey to later outcomes, but a record is not a guarantee of causation or future results. Review the attribution alongside intake records, consultation decisions and matter data.
Are phone calls included?+
Bosseo’s public page says calls can join the same journey record and that transcript and case-type information can connect with the web journey. Confirm the call data, permissions and matching rules that would apply to your firm.
Will the firm need to ask every caller how they found us?+
Bosseo describes the instrumentation as operating behind the scenes and says it is intended to avoid reliance on manual source questions or UTM spreadsheets. Ask what your team must still do in its existing intake and matter systems.
Where does the information appear?+
Bosseo says journey-level detail rolls into its ROI Dashboard alongside rankings and calls. During a demo, ask to see the views relevant to your service areas, case types, consultations and signed matters.