What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case types, source attribution, review signals and trends over time.
Can the dashboard prove demand for Garden City legal services?+
No. Garden City’s Census population record is context only and does not establish demand, competition, search volume, leads, cases or revenue. Use the dashboard to review defined measurements, not to treat population as a forecast.
Can the firm separate Garden City from Horry County?+
That is an important question to ask in the consultation. The geographic scopes should be defined explicitly so a Garden City view is not confused with a countywide or statewide view.
Does every call count as a lead?+
Not necessarily. The public page describes separate classifications for Potential New Client, Current Client and Other. Ask how those categories would be applied to your firm and how case types would be assigned.
Who can access the dashboard and call information?+
Bosseo’s public page says firms can provide access to selected team members through a login. Ask about user permissions, recording and transcript access, account administration and recovery before implementation.
Does a dashboard result prove that a matter was retained?+
No. A ranking, attributed contact, call, transcript or classified lead is not automatically a signed matter or revenue record. Compare dashboard information with the firm’s own intake and matter records.