1. Start with the Clemson service area, not a generic software brief
A law firm serving Clemson may need to distinguish the city from the two recorded county relationships: Anderson County and Pickens County. That distinction matters when the firm names matters, routes inquiries, assigns staff or reports activity by geography. The population estimate for Clemson city is a boundary and eligibility reference, not evidence that a particular workflow is busy or that a software purchase will produce more cases. A custom build should therefore begin with the firm’s actual records and operating area rather than a population-based assumption.
Recommended approach
List the geographic fields the firm truly uses. Decide whether the tool needs city, county, service area, office, venue or another matter attribute. Define who may view or change each field, and write an acceptance test using the firm’s own approved examples. If geography is not operationally relevant, leave it out rather than adding a decorative field.
