What does Bosseo say Lead Attribution records?+
Bosseo describes records that can include channel, referrer, landing page, device, session detail and attached intake answers. Bosseo also describes connecting calls and following outcomes through consultation and signed case. Confirm the exact fields and boundaries for your firm before deciding.
Can I isolate North Smithfield inquiries?+
That depends on how your firm captures geography. North Smithfield is a town in Providence County, Rhode Island, but a visitor’s location, a page location and a matter’s service area are different fields. Ask how your proposed setup would identify and filter the geographic signal you need.
Does Lead Attribution prove which channel produced a case?+
It is designed to connect a lead journey with intake and outcome information so the firm can review source and case progression. The quality of the conclusion depends on complete, accurate records and consistent outcome definitions. It does not guarantee that every journey or outcome will be captured perfectly.
Will my intake staff need to ask how a person heard about the firm?+
Bosseo’s public page says its instrumentation is built and maintained without manual tagging and is intended to reduce reliance on remembered source answers. Your staff may still need to maintain ordinary intake and matter-status records. Confirm the proposed workflow and any required actions during consultation.
Can phone calls be included?+
Bosseo says phone calls can join the same journey record, including the transcript and case-type tag described on its public page. Ask what phone data would be connected, how access would work, and what privacy and retention controls apply to your firm.
How is this different from aggregate analytics?+
Bosseo positions Lead Attribution as tying a specific lead’s journey to intake information, while aggregate analytics generally summarizes anonymous traffic. The practical difference for your firm is whether the record supports a review of source, qualification and outcome. Confirm how the proposed reporting would work with your existing tools.