What does the ROI Dashboard describe tracking?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, case-type tags, forms, video intakes, source attribution, reviews, trends, leads, matters and revenue signals. Confirm the applicable scope for your firm during the consultation.
Can Narragansett be reviewed separately from Washington County?+
That is a decision to make during planning. Narragansett is a municipal town recorded in Washington County. Ask Bosseo to show how the geographic labels would be represented and whether the firm’s chosen service areas can be reviewed distinctly.
Does the dashboard prove that marketing produced a signed case?+
No dashboard number should be treated as proof without agreeing on the firm’s definitions and comparing records. Bosseo describes connections among rankings, calls, leads, matters and revenue signals, but those stages should remain distinct during review.
How are calls and contacts classified?+
Bosseo describes calls as recorded and transcribed, with contacts classified as Potential New Client, Current Client or Other and tagged by case type. Ask how corrections, ambiguous calls, duplicates and spam would be handled for your firm.
Can the whole firm access the dashboard?+
Bosseo’s public page says access can be provided to partners, office managers and intake leads. Your firm should still decide who needs each level of information, particularly when call recordings, transcripts or revenue-related data are involved.
Does a live dashboard guarantee search visibility or leads?+
No. A live view can make selected measures easier to inspect, but it does not establish future rankings, leads or revenue. Bosseo’s public page states that automation does not guarantee crawling, indexing or search visibility.