1. Start with the journey, not the client’s memory
A source answer such as “Google” can be too broad for a useful budget decision. Bosseo’s public Lead Attribution page describes a record containing the channel, referrer, landing page, device, session detail and intake answers. It also describes calls joining the same journey. For an East Providence practice, review whether the records distinguish a visit to a location page from a practice-area page, a return visit from a first visit, and a form inquiry from a phone call. The city’s relationship to Providence County should be reflected in the geographic scope you choose to review; it should not be treated as proof that one page or channel will produce a case.
Recommended approach
Ask to see how a prospective East Providence inquiry would be separated from broader Providence County activity, what fields are retained, and which events count as an inquiry, consultation or signed case. Decide in advance which geographic labels your firm actually uses.
