What does Lead Attribution show for a lead?+
Bosseo’s public product page says the record can include the channel, referrer, landing page, device, session detail and intake answers. It also describes connecting calls and tracking outcomes through consultation and signed case. Ask during the consultation which fields would be available for your firm’s setup.
Can it show whether a Charlestown-related page produced an inquiry?+
Bosseo says landing pages and pages can be associated with journeys and that records can roll up by page. That supports a review of a Charlestown-related page when such a journey exists. It does not guarantee visits, inquiries or cases, and the town’s population does not establish those outcomes.
Does attribution track phone calls?+
Bosseo states that phone calls can join the same journey record, including the call’s transcript and case-type tag with the web journey. Ask how your firm’s phone paths, intake process and outcome definitions would be handled.
Do we need to rely on “How did you hear about us?”+
Bosseo presents Lead Attribution as a way to connect the journey to the lead rather than relying only on a person’s recollection. The stated fields include channel, referrer, landing page, device and sessions. Your firm should still decide how to handle incomplete, disputed or unavailable records.
How is this different from aggregate website analytics?+
Bosseo describes Lead Attribution as connecting a specific journey with a lead’s intake information and later outcomes, while its page contrasts that with anonymous traffic viewed in aggregate. Ask what information your firm can access and how it is presented in the ROI Dashboard.
What should we ask before deciding?+
Ask how Charlestown, Washington County and Rhode Island are distinguished; which intake and outcome fields are available; how calls are joined; who corrects or reviews records; how access and accessibility are handled; and which evidence would justify a budget decision. Bosseo offers marketing, intake, automation, measurement, hosting and custom software services for law firms, so discuss only the scope relevant to your firm.