What can a law firm review in Bosseo’s ROI Dashboard?+
Bosseo’s public product page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, inbound calls, recordings, transcripts, lead classifications, case types, forms, video intakes, source attribution, review information and trends. Ask which areas apply to your firm and how each field is defined.
Can the dashboard prove that West Rockhill produces legal clients?+
No dashboard label should be treated as proof without reviewing the underlying attribution and matter definitions. West Rockhill’s population estimate is demographic context only; it does not prove demand, competition, leads, cases or revenue. Ask how location, source, contact status and matter status are connected.
How are calls treated differently from leads?+
The public page describes calls as recorded and transcribed, with contacts classified as Potential New Client, Current Client or Other and tagged by case type. A call count is not automatically a qualified lead or signed matter. Confirm the classification rules and correction process during the review.
Who should receive access?+
Bosseo’s public text says partners, office managers and intake leads can be given access. Your firm should decide which roles need rankings, call metadata, transcripts, classifications or financial fields, then ask about permission controls and access removal.
Does the dashboard replace a firm’s own matter records?+
The public product description presents the dashboard as a view of marketing, calls, leads, case types and related signals. It does not establish that it replaces your case-management or accounting records. Treat those systems as separate unless Bosseo confirms a specific supported connection and scope.
What should we ask about integrations and recovery?+
Ask which integrations, if any, are supported for your intended workflow; how data is transferred; what happens when a record is missing or duplicated; how corrections are made; how access is recovered; and what records or exports are available. Do not assume an integration, uptime level or recovery commitment without confirmation.