What is Bosseo Video Intake?+
It is a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, and the flow can be built around practice areas and qualification criteria such as case type, urgency and fit.
How is it different from a contact form?+
A contact form usually asks for contact details and a free-text description. Video Intake is described as a guided, practice-area-specific flow that collects structured answers before the inquiry reaches the firm’s review process.
Can my firm choose the questions and case types?+
Bosseo’s public product page says flows are built practice area by practice area and weighted toward selected work. Ask during consultation which question, weighting, tagging and routing controls apply to your proposed configuration.
Where do completed inquiries go?+
Bosseo says completed intakes can be delivered with answers attached and describes delivery to an inbox, CRM and case-management system. Confirm the exact destination, fields, permissions and connection available for your firm before relying on it.
Does Video Intake replace a human intake professional?+
It is described as a qualification and delivery tool, not as a substitute for your firm’s legal judgment. Assign a person to review fit, urgency, completeness, conflicts and the appropriate next step.
How should a Wescosville firm measure the service?+
Separate website starts and completions from human-reviewed inquiries, consultations, accepted matters and later outcomes. The Wescosville population estimate cannot establish demand, lead volume, case volume or revenue, so use your firm’s recorded intake data for decisions.
