What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm website. Visitors answer questions organized around the firm’s practice areas or case types, with the stated goal of helping the firm receive more qualified information than a basic contact form provides.
Can the intake cover multiple practice areas?+
Bosseo’s public page describes a question path for each practice area. Before deciding, ask how the firm’s specific areas, eligibility rules and geographic boundaries would be represented and reviewed.
Does submitting a Video Intake response mean the firm will take the case?+
No conclusion about representation should be implied. A submission is information for the firm’s review. The firm should establish its own conflict, eligibility, urgency and attorney-review procedures and use clear language about what submission does and does not create.
Can the firm keep another contact method?+
The public page describes Video Intake as a website experience, but it does not require a decision to remove every other contact option. Review whether phone, ordinary contact forms or another accessible route should remain available for visitors who cannot or do not want to use video.
Where do completed responses go?+
Bosseo’s public page says completed intakes can be delivered with answers attached and describes routing to an inbox, CRM or case-management environment. Confirm the exact destination, permissions, retention, transfer method and configuration available for your firm before relying on it.
Will Video Intake increase leads or signed cases in Upper Providence?+
That cannot be established from the township’s population estimate or Bosseo’s product description. A responsible review should measure the firm’s actual intake activity, completion quality, routing accuracy and later disposition without promising demand, rankings, cases or revenue.
